Useful contacts & hotlines in Singapore

Keep this page saved, or write these numbers on a piece of paper and keep it in your wallet or phone case. Below are the phone numbers and official links you may need most — for danger, salary problems, medical help, scams, and finding your own country's embassy. Every number on this page has been checked against the official Singapore government or organisation website.

Salary and work problems

If your salary is late, short, or unpaid, or you have a problem with your Work Permit, start with the Ministry of Manpower (MOM):

• MOM hotline (6438 5122): for reporting salary problems, illegal deployment, housing issues and other Work Permit matters. Open Monday–Friday, 8.30am–5.30pm (Saturday hours are being phased out from 24 August 2026 — check the official MOM phone page for the latest hours).
• FWMOMCare app: a free chat app for reporting salary-related issues directly to MOM. Details at the official FWMOMCare page.
• Migrant Workers' Centre (MWC) 24-hour helpline (6536 2692): a round-the-clock helpline for migrant workers with employment-related problems, available in around 10 languages spoken by migrant workers. See MWC's 24-hour helpline page.
• TADM (Tripartite Alliance for Dispute Management): handles salary and wrongful dismissal claims. TADM does not publish a public phone hotline — you start with the "Ask TADM" chatbot on their website, which can assess your claim and book you an appointment if needed. Visit tal.sg/tadm to begin, or see TADM's Contact Us page for service centre visits (by appointment, Monday–Friday 8.30am–5.30pm).

Health and medical help

• HealthServe (+65 3129 5000): a 24-hour crisis helpline for migrant workers, run by an IPC-registered charity. They also run low-cost clinics and can help if you are unwell, injured, or in emotional distress. See HealthServe's contact page for clinic hours and address.
• Non-emergency ambulance (1777): for situations that need an ambulance but are not life-threatening. Important change: SCDF has announced that the 1777 hotline will cease from 1 January 2027. After that date, non-emergency medical advice is available from the NurseFirst helpline, and non-emergency ambulance transport will be arranged through Private Ambulance Operators — see SCDF's Emergency Medical Services page for the latest details. The emergency number 995 is not affected and remains for life-threatening emergencies only.

Scams and fraud

If you receive a suspicious call, SMS, or message asking for money, your bank details, or your passcodes, call the ScamShield helpline at 1799, available 24/7. If you are calling from overseas, dial +65 6869 1799. You can also download the free ScamShield app to check if a number, message or website is likely to be a scam. Full details at scamshield.gov.sg.

Remember: a genuine government officer, bank, or agency will never ask you to transfer money or share your bank login over the phone.

Finding your embassy or high commission

Singapore does not have one single phone number for all foreign embassies — each country's mission has its own contact details. To find your own country's embassy or high commission in Singapore:

1. Go to the Ministry of Foreign Affairs (MFA) page: Foreign Representatives to Singapore.
2. Look for your country in the directory, or download the official Diplomatic and Consular List (PDF) linked on that page.
3. Note down the address and phone number listed for your country's mission — this is the number to call for lost passports, detention, or other consular help.

If your country does not have a resident mission in Singapore, the MFA page can help you identify which nearby country's mission covers Singapore instead.

Common questions

Do I have to pay to call these hotlines?

Police (999) and Ambulance/Fire (995) are free to call from any phone. MOM's 1800- lines may have normal airtime charges from a mobile but are free from a home landline. Other numbers, such as MOM's 6438 5122 line, MWC's 6536 2692 and HealthServe's helpline, are charged at ordinary local call rates from a mobile.

What if my English is not good?

MWC's 24-hour helpline is available in around 10 languages spoken by migrant workers, and HealthServe also supports several languages. If you are unsure, call and ask if someone who speaks your language is available.

Should I speak to my employer or agency first?

For small problems, speaking to your employer or agency first is often the fastest way to sort things out. But you do not have to wait if you feel it is urgent or unsafe — you can always contact MOM, MWC, or the police directly.